The flow of emotions in co-creation
Date
2021
Type:
Other
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pp.1325-1336
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Abstract
Co-creation is a broadly used practise among service designers, as a workshop is an
effective way to build new solutions or improvements together. The focus of this article is on the emotions arising before and during the co-creation workshop and a reflection on what influences them. The first purpose of this article is to deepen the understanding of emotions that emerge in the co-creation workshops that are commonly encountered by the different participants. The second purpose is to determine if there are other factors that influence the experience of co-creation. In this article, emotions are considered a human response—consciously or unconsciously—that connects human beings with their surroundings. This connection has an impact on people’s emotions and determines their experience, attitude, behaviours and interactions in the workshop environment.
Description
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Citation
Soto, M, Beaulé, C., & Miettinen, S. (2021). The flow of emotions in co-creation. Design Culture(s). Cumulus Conference Proceedings Roma 2021, Volume #2 (pp. 1325-1336) Edited by: Loredana Di Lucchio, Lorenzo Imbesi, Angela Giambattista, Viktor Malakuczi https://cumulusroma2020.org/proceedings/
Keywords
Emotions, Co-creation, Community, Interaction, Human surroundings