Measuring project team performance: a review and conceptualization
Date
2022
Type:
Article
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63 p.
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Acceso abierto
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Abstract
Performance measurement has been a central topic of study in project management research for many years. However, the literature on project team performance measurement is fragmented
and underdeveloped. To address these limitations, we conducted a systematic literature review aimed at organizing the state-of-the art, providing a better conceptualization of project team
performance measurement, and strengthening theory in the field. We used an inductive approach to synthesize the literature and, building upon the performance measurement design literature
and the Input-Mediator-Outcome (IMO) model of team effectiveness, we propose a theoretical framework that organizes project team performance measures around two axes: the nature of
performance (i.e., efficiency or effectiveness), and the nature of the measure (i.e., tangible or intangible). By combining these two axes, we propose a 2x2 performance measurement structure
composed of four dimensions: (1) project team processes, (2) project team emergent states, (3) project team tangible outcomes, and (4) project team perceptual benefits. Our study advances
theory by offering a comprehensive and integral understanding of project team performance measurement and providing an evidence-based framework that could help practitioners improve
the design of performance measurement systems for project teams.
Description
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Citation
Ignacio Pavez, Hugo Gómez, Canlong Liu, Vicente A. González, Measuring project team performance: A review and conceptualization, International Journal of Project Management, Volume 40, Issue 8, 2022, Pages 951-971, ISSN 0263-7863, https://doi.org/10.1016/j.ijproman.2022.11.001.
Keywords
Performance measurement, Project performance, Project teams, Project team performance, Team effectiveness