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Exploring job satisfaction in the platform economy: a multidimensional study of mobile digital platform workers in Chile

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dc.contributor.authorLay-Raby, Nelson
dc.contributor.authorCea González, Pablo Antonio
dc.contributor.authorDe la Fuente-Mella, Hanns
dc.contributor.authorRíos-Vásquez, Gonzalo
dc.date.accessioned2026-07-15T20:15:43Z
dc.date.available2026-07-15T20:15:43Z
dc.date.issued2025
dc.description.abstractThis study examines job satisfaction among mobile digital platform workers in Chile, addressing the gap in understanding the interplay between autonomy, social support, and technology in the platform economy. It explores how these factors shape job satisfaction through the following research question: How do autonomy, social support, and technological factors influence job satisfaction in the platform economy? Using a quantitative methodology, 398 platform workers from three Chilean regions participated in a survey, with data analyzed via logistic regression models to evaluate the impact of sociodemographic and psychological variables. The findings highlight that autonomy and social support significantly enhance job satisfaction, while technological usability and transformation are pivotal for positive work experiences. The study concludes that fostering worker autonomy, robust support systems, and user-friendly technologies is critical for improving job satisfaction in the gig economy. These insights contribute to the academic literature and inform strategies for policymakers and platform operators, emphasizing the need for tailored approaches to enhance worker well-being and organizational outcomes.
dc.description.versionVersión publicada
dc.format.extent26 p.
dc.identifier.citationLay-Raby, N., Cea-Gonzalez, P., De La Fuente-Mella, H., & Ríos-Vásquez, G. (2025). Exploring job satisfaction in the platform economy: A multidimensional study of mobile digital platform workers in chile. Sustainability, 17(2), 532. https://doi.org/10.3390/su17020532
dc.identifier.urihttps://hdl.handle.net/11447/10839
dc.language.isoen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/3.0/cl/
dc.subjectGig economy
dc.subjectJob satisfaction
dc.subjectDigital platform workers
dc.subjectWork autonomy
dc.subjectSociodemographic variables
dc.subjectCollaborative economy
dc.titleExploring job satisfaction in the platform economy: a multidimensional study of mobile digital platform workers in Chile
dc.typeArticle
dcterms.accessRightsAcceso abierto
dcterms.sourceSustainability
dspace.entity.typePublication
relation.isAuthorOfPublicationce30bf6a-d808-44f3-972a-b159677f01a9
relation.isAuthorOfPublication.latestForDiscoveryce30bf6a-d808-44f3-972a-b159677f01a9

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