Person: Muñoz, Pablo
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Publication Outcomes-based contracts and the hidden turn to public value management(2023) Kimmitt, Jonathan; Muñoz, PabloDespite long-standing criticisms of the paradigm, New Public Management (NPM) retains a strong influence over organizationsin public administration. Social Impact Bonds (SIB) are anoutcomes-orientedinvestment entity which has emerged from NPMwith grand promises of social change. Building on a longitudinal case study of a health-basedSIB, this paper identifies how key actors move away from NPMbyresisting such management principlesand shifttoward Public Value Management (PVM). The paper finds that this is possible when the public interest and performance objectives are designed with a public value orientation whilst other NPM principles shift over time through resistance and negotiation. The paper provides insight into how key actors re-organizeto embed public value in a financing and public service delivery structure that is often regarded as flawed and inefficient.The paper offers several contributions to public value literature, including the role of the state, as well as the emerging literature on SIBs and outcomes-based contracts.Publication Reconceptualising Franchisee Performance: A configurational approach in a base-of-the-pyramid context(2024) Newbery, Robert; McKague, Kevin; Muñoz, Pablo; Kimmitt, JonathanThis paper proposes and tests a new conceptual framing for franchisee performance that draws on institutional complexity to explore the interaction of corporate, market and relational logics of performance. Extant research draws on corporate and market logics to explain performance, however, this does not explain individual franchisee performance in complex institutional environments such as Base-of-the-Pyramid (BoP) markets where relational logics may be more important, limiting explanations of how franchisee outlets perform. Drawing on data from a network of 58 franchise outlets in the context of Kenya, we conduct a configurational analysis related to sales outcomes. We leverage fsQCA to map out the conditions under which franchisees exhibit higher sales performance. Results show that three different configurations can lead to increased sales performance. Our results paint a nuanced picture of combinations of factors that result in franchisee success with relevance to the BoP context and beyond.Publication Trans‑contextual work: doing entrepreneurial contexts in the periphery(2023) Muñoz, Pablo; Kimmitt, Jonathan; Spigel, BenThis study explores how entrepreneurs “do” contexts in peripheral areas. Through the examination of changes in roles, practices, and relationships across peripheral areas in Chile, we found that substantive transformations result from the momentary repurposing of systems of provision, types of interdependencies, and sources of reliance within public, community, and family contexts. Drawing from the perspective of interstitial spaces and extensive data, this is done through three interwoven interaction rituals: support seeking, neighboring, and nesting. We abductively theorize the connection between these rituals as trans-contextual work. As entrepreneurs do contexts through trans-contextual work new entrepreneurial ideas, practices and artifacts begin to reorganize community resources and transform the commune’s social into an entrepreneurial life. Our research expands the current understanding of contextual change in peripheral areas and contextualization in entrepreneurship more broadly.