Although the benefits of using social robots to increase engagement and boost learning are well documented (Belpaeme et al. in Sci Robot 3, 2018 [1]), less is known regarding the competencies to effectively incorporate them as a tool in online education, with the challenges and benefits thereof. This paper investigates the implementation of social robots as a pedagogical tool to support educators during online learning. Based on (Ferrés and Piscitelli in Comunicar 38:75–82, 2012 [2]) framework of media and digital competencies for teachers, this study investigates these skills, and the barriers and opportunities presented for teachers when using a social robot for online distance education. By means of a thematic analysis of in-depth interviews with educators in Chile, we identified main media and digital skills: basic programming; managing information and digital data; designing interactive activities; and developing work teams. The main barriers and benefits encountered are also provided. We conclude by providing advice for practitioners and avenues for future research.
