Violence and burnout in health care emergency workers in Santiago, Chile: A survey-based cross-sectional study

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dc.contributor.authorJiménez, Rosa
dc.contributor.authorBachelet, Vivienne
dc.contributor.authorLefio, Luis
dc.contributor.authorGoyenechea, Matías
dc.date.accessioned2022-07-13T20:49:19Z
dc.date.available2022-07-13T20:49:19Z
dc.date.issued2019
dc.description.abstractShortage of quantitative studies regarding health risks for emergency services workers is a concern for Chilean’s occupational health organizations. Objective: To explore the incidence of violence and burnout in emergency services of the Metropolitan Region of Chile, and associations with workers’ characteristics and workplace conditions. Methods: A cross-sectional study was carried out from January to August 2016. A self-reported questionnaire explored about frequency and seriousness of violence episodes and about symptoms of burnout with the Maslach Burnout Inventory. Results: Of the 565 workers participating, 71% (95% CI 66.7–74.5) said violence episodes occurred at least once a week; 71.3% (95% CI 67.3–75.0) were victims of some aggression in the previous 12 months. Patients companions, relatives or friends arose as the main aggressors and the severity of the episodes was considered slight or moderate by more than 50% of participants. Fifty-seven respondents (10.5%, CI 95% 8.1–13.5) classified as having a burnout syndrome. Having been a victim of violence was associated to high emotional exhaustion (ORadj = 1.7, 95% CI: 1.1–2.8) and depersonalization (ORadj = 2.0, 95% CI 1.3–3.3). Conclusions: Violence is a problem in the emergency departments of Chile’s Metropolitan Region. Burnout is also present and independently associated to violence.es
dc.description.versionVersión publicadaes
dc.identifier.citationJiménez RE, Bachelet VC, Gomolán P, Lefio LÁ, Goyenechea M. Violence and burnout in health care emergency workers in Santiago, Chile: A survey-based cross-sectional study. Int Emerg Nurs. 2019 Nov;47:100792. doi: 10.1016/j.ienj.2019.100792es
dc.identifier.urihttps://doi.org/10.1016/j.ienj.2019.100792es
dc.identifier.urihttp://hdl.handle.net/11447/6367
dc.language.isoenes
dc.subjectEmergency medical serviceses
dc.subjectOccupational healthes
dc.subjectOccupational stresses
dc.subjectProfessional burnoutes
dc.subjectWorkplace violencees
dc.titleViolence and burnout in health care emergency workers in Santiago, Chile: A survey-based cross-sectional studyes
dc.typeArticlees
dcterms.sourceInternational Emergency Nursinges

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