Publication:

A Rehabilitation Case Management Model for Severely Burned Victims

In Chile, since 2007, the treatment of people with major burns is protected by the Explicit Health Guarantees Law, which guarantees access, opportunity, and financing to public and private providers that offer treatment compliance and follow-up. This includes the Emergency Hospital of Public Assistance, located in Santiago, the main National Reference Center for the management of burns in adults throughout the national territory. To favor the counter-referral of severely burned patients after their care at the National Reference Center Emergency Hospital of Public Assistance, a follow-up process has been designed during all in-hospital rehabilitation phases. This has been named the Rehabilitation Case Management model, with the additional emergence of the rehabilitation case manager.