How Leader Contingent Reward Behavior Impacts Employee Work Engagement and Turnover Intention: The Moderating Role of Age.
Date
2021
Type:
Article
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Abstract
Purpose – The purpose of this article is to explore employee age as a moderating factor in the relationship between leader contingent reward behavior (CRB) and work engagement. In doing so, we seek to provide a more nuanced understanding of the mediating role of work engagement in the negative effect of leader CRB on turnover intention.
Design/methodology/approach – We used online surveys among a sample of employees of a retail company in Chile to capture individual perceptions about supervisor CRB, work
engagement, and turnover intention. To test our hypotheses, we modeled a first-stage moderated mediation effect using Hayes’ Process macro Findings – Our results confirm the hypothesis that the negative effect of leader CRB on
employee turnover intention is partially mediated by employee work engagement. Interestingly, age was a significant moderator of the mediation effect only for individuals working at headquarters, but not for employees working in stores Originality/value – Our study expands current knowledge about how the leadership-engagement
relationship can predict organizational outcomes, including age as a boundary condition.
Following the job demands-resources theory, we also prove that conceptualizing leader CRB as a job resource can benefit the integration of leadership and work engagement research. Our findings may help organizational researchers and practitioners acknowledge contextual differences in understanding the combined effects of leadership styles and work engagement
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Citation
Laulié, L., Pavez, I., Martínez Echeverría, J., Cea, P. & Briceño Jiménez, G. (2021) How Leader Contingent Reward Behavior Impacts Employee Work Engagement and Turnover Intention: The Moderating Role of Age. Academia Revista Latinoamericana de Administración. Vol. 34, No. 4, 510-529. DOI: 10.1108/ARLA-12-2019-0241.
Keywords
Leadership in Latin America, Leader contingent reward, Engagement, Turnover intention, Gener, Generational differences